Support & protection
Someone who knows you, and looks out for you.
A real person at every step, and concrete checks so your money is used exactly as you intended.
Personal support
A dedicated advisor, not a call centre.
Your advisor knows your family and your history. They answer you on the channel you prefer and follow your file through to the end.
Dedicated advisor
The same person for your transfers and your care requests.
WhatsApp
Message us as you would a relative, with a professional's responsiveness.
Phone
A real voice on the line when you need one.
Personal follow-up
Updates at every step, without having to chase us.
Fraud protection
Check before paying, confirm afterwards.
Fake illnesses, forged prescriptions, inflated quotes: from afar, it is hard to know whether money sent for care is really used for care. Our verification process protects you.
Prescription checked
We verify the prescription or medical request with the professional concerned.
Quote validated
The cost of the service is confirmed with the facility before payment.
Direct payment
We pay the health professional directly, with no middleman.
Service confirmed
We confirm to you that the care, test or delivery actually took place.
Groupe Tubo is not a health care facility: we coordinate with and pay partner health professionals and facilities directly.
Let's talk about what your family needs.
An advisor answers you and stays with you, from your first message to the final confirmation.